©2018 by Nuga Pediatrics of Lenawee. 

Patient-Centered Medical Home

We are Your Patient-Centered Medical Home

Patient-Centered Medical Home

The Patient-Centered Medical Home is a care delivery model whereby patient treatment is coordinated through their primary care physician to ensure they receive the necessary care when and where they need it, in a manner they can understand.

Communication is Important

We aim to provide all infants, children, and adolescents in our practice with high-quality total care.

 

Our goal is to work with the parents/guardians in ensuring the total well-being of our patients. The physical, mental, social, and emotional health of every child is important to us.

Staff

Our highly trained staff includes Nurses, Medical Assistants, Receptionist, Billing Specialist, Office Manager, Administrator, The Physician.

What is a Family-Centered Medical Home?

The Medical Home is accessible, continuous, comprehensive, family-centered, coordinated, compassionate, and culturally effective care.

 

This means our practice, as your Medical Home, is a central resource for all of your child’s care needs. In a Medical Home, your doctor, nurse or physician’s assistant, and their staff who see your child for routine check-ups make you feel like you are the most important part of the health care team. We encourage and support you through all aspects of your child’s care.

 

As your Medical Home, we will also help you find needed information and resources such as:

  • Pediatric specialists

  • Health conditions/latest treatments

  • Home care, equipment, and vendors

  • Support and respite services for your family

  • Other key local services

Access and Communication

Please ask about any communication or after hour access needs.  

We have “policies” with your needs in mind for example:

  • When you call for an appointment, you will be seen at the next available time.

  • When your child has a test or procedure done, we will inform you of the results in a timely fashion.

  • If you are referred to a specialist with your permission, we will share information with them and with you promptly.

Our Responsibility

  • Take care of your child when they are sick.

  • Help you plan your child’s care and set goals for care, now and in the future.

  • Educate you on any testing or treatment your child may need.

  • Work with you and other care providers to coordinate care.

  • Help your child stay well as you adopt and maintain healthy practices.

  • We will be actively involved in the coordination of care with you and other providers.  

Your Responsibility

  • Be completely open with us about your child's habits, behavior patterns, the general outlook at school, home and at play.  

  • Write down and bring all questions and concerns.

  • Provide a list of all providers your child is currently seeing. Provide a list of all medications your child is currently taking. (prescription, over the counter and supplements)

  • Know your insurance.

  • Have on file an updated signed copy of your disclosure authorization.